1. What data we collect
- Account: email, name (if provided), password hash, OAuth IDs (Google/Telegram).
- Exchange API keys: encrypted with AES-256-GCM, accessible only to our engine for order execution. Never displayed in plain text after the initial save.
- Trading data: order history, PnL, bot settings — used for reports and UI.
- Technical: IP address, user-agent, session timestamps — for security purposes.
- Billing: handled via Stripe (card / IBAN is not stored on our side, only the Stripe customer ID).
2. How we do NOT use your data
- We do not sell it to third parties.
- We do not use it for ad targeting.
- We do not share it with exchanges or other users.
3. Sub-processors
We rely on the following services:
- Stripe — payment processing (PCI-DSS Level 1).
- Resend — sending email notifications.
- Cloudflare — DDoS protection, CDN.
- OpenAI — AI bot-builder and assistant (prompt + general features only, no personal data).
- Sentry — error tracking (stack traces only, no user input).
- Postgres hosting — primary database, encrypted at rest.
4. Retention periods
- Account — while active + 30 days after deletion (in case of recovery).
- Security logs — 1 year.
- Order history — while the account is active (compliance requirement).
- API keys — deleted immediately when the exchange connection is removed.
5. Your rights (GDPR / CCPA)
- Request a copy of all data we hold about you.
- Correct inaccurate data through your settings.
- Delete your account and all associated data.
- Export your trading history.
- Opt out of marketing emails (transactional emails remain).
Requests — to privacy@talixtrade.com. We respond within 30 days.
6. Cookies
We use strictly-necessary cookies for authentication (NextAuth session) and language preference. There are no marketing or analytics cookies without consent.
7. Security
- All passwords are hashed with bcrypt (cost 10+).
- Exchange API keys are encrypted with AES-256-GCM and a unique IV.
- 2FA (TOTP) is recommended — can be set up in Settings.
- All connections use HTTPS / TLS 1.3.
- Database isolation: personal data, billing and logs are kept separate.
8. Contact
Any privacy-related questions — privacy@talixtrade.com.