Frequently asked questions

No. The API key is created with read + trade rights only — withdrawals are disabled. Your money always stays on your exchange account; we only send orders via the API. You can revoke access in one click.

Binance, Bybit and OKX — spot and futures. Planned: Kraken, KuCoin, Coinbase.

No. The AI builder assembles a system from a plain-text description, there are ready-made templates and a demo mode on a virtual balance. But crypto trading carries risk — start small and in demo.

No. TalixTrade is non-custodial and never holds your funds — they stay on your own exchange account. Connect API keys with trading enabled but withdrawal permission disabled, so even we cannot move your money out.

Your funds and positions always stay on your exchange, under your control. If our service is ever unreachable, new automated actions pause; you can still manage or close positions directly on the exchange at any time. Any protective orders already placed on the exchange (such as a stop-loss) remain there.

30-day free trial, no card. Then Pro $49/mo or Elite $99/mo. No performance fee — flat price. Or get Pro/Elite for free through trading volume via our referral link.

Never on the systems you run yourself — that profit is 100% yours. The platform earns from your subscription and from exchange referral commission. The one exception is copy-trading, which is fully optional: if you choose to follow a paid creator, that creator sets their own price (a monthly fee, or a share of the profit they make for you), and we keep a small share of what creators earn. Run your own systems and you never pay a profit fee.

Connect an exchange (Binance/Bybit/OKX) via our referral link and trade actively — the exchange pays us a commission from their funds, and we pass the plan to you for free: enough volume → Pro, high volume → Elite. Volume is counted daily from your trades; a 7-day grace applies if it drops.

With crypto (USDT/USDC/BTC/ETH via NOWPayments) or directly from your connected wallet (USDT/USDC on-chain). It's a one-time payment for 30 days — no auto-charge, we remind you to renew manually.

Yes — within 14 days, if you didn't use live trading. Trading losses are never refundable. See the Subscription Terms for details.

Systems are paused, while your account and all settings are preserved. Resume access any time by paying for a new period — nothing is lost.

11 types: Grid, DCA, COMBO, Range Grid, Market-Making, Sniper, Auto-Invest, Smart Rebalance, TWAP, funding arbitrage and cross-exchange arbitrage. Five basics are on Free, the rest on Pro/Elite.

Yes, both markets on all supported exchanges. Futures add leverage and hedging.

Auto-opening a counter-position during drawdown: short against a long, or long against a short. On the bounce the hedge closes in profit and offsets part of the main position's loss. There's also an account-level portfolio hedge.

Yes. Demo mode trades on a virtual balance at real prices, and the backtest runs the strategy over 2+ years of history. Past returns don't guarantee future ones.

Technically from $50, but for a grid system we recommend $300–500 so the grid works efficiently and exchange fees matter less.

No. Automated crypto trading carries real risk, up to losing your entire deposit. Any backtest figure is history, not a forecast.

It doesn't affect your subscription — the price is flat. Enable hedging and the Risk Engine (Pro+): daily loss cap, max drawdown and position-size cap — systems auto-pause on breach.

No — start with demo mode and Spot. Futures use leverage, which can trigger liquidation and losses larger than your deposit. Move to Futures only once you understand leverage, margin and liquidation, and after you've validated a system in paper mode. The Risk Gate blocks the most dangerous setups, but it is not a substitute for understanding the risk.

Four tools: AI System Builder (assembles a config from your description), AI Risk Manager (checks a system before launch), AI Optimizer (improves a running system from its real trades) and AI Assistant (a chat that knows your systems and portfolio).

No. The AI tunes parameters and analyses risk — it does not predict price and does not give financial advice.

Email, Telegram, Discord, Web Push and the in-app bell — available on all plans. What goes to which channel is configured per event (entry, TP, SL, hedge, errors, liquidation and more).

Telegram community and email ([email protected]) — for everyone. Pro — priority email. Elite — a personal 1:1 Telegram channel.

20% of every active referral's subscription, for life while they pay. With 100+ active referrals — bumped to 30%. Payouts in USDT on request.

Yes, any time. Stop your systems, revoke API keys on the exchange and delete the account in Settings. Data is wiped within 30 days.

Automatically mirror top leaders' positions on your own exchange (Pro and up). You can also publish your own systems and earn from copiers (Elite). Your copy mirrors positions only — none of the leader's account settings carry over, so any published leader is copyable on Pro.

Subscription listings: the leader keeps 70%, the platform takes 30%. Performance listings: the leader sets 10–30% of your profit above your high-water mark (industry standard, like Binance/Bybit/OKX); the leader keeps 70% of that fee, the platform 30%. No fee on losses.

Fees are charged from your TalixTrade balance — never from your exchange funds (non-custodial). Keep it funded or the mirror pauses (3-day grace). You can pick any deposit, but to mirror a leader faithfully it must clear the exchange's minimum order size — we show the exact minimum at subscribe. Want to try first? Use a free paper trial.